WARRANTY
- 1.) Manufacturer's warranty applies to products. If technical problems occur during the warranty period, the warranty service for the goods will be provided according to the warranty service conditions provided by the manufacturer of the Goods.
- 2.) The product warranty does not apply in the following cases:
- If the goods are sold outside the Republic of Latvia (international sales);
- If the Goods are damaged due to the negligence of the Buyer;
- If the Goods have defects that appeared due to the use of the Goods for other purposes;
- If the Goods are installed in the Car Service without the appropriate equipment;
- If the Goods are installed in the Automotive Service without an appropriate license and certificate;
- If the Goods were mounted by a person who does not have the appropriate qualifications;
- If the manufacturer of the Goods does not recognize the Car Service where the Goods are installed;
- If the Goods are electronic and during installation were connected to an electric current;
- If the Goods are damaged in a traffic accident or due to negligent use;
- If breakdowns in the fuel system and exhaust system of the vehicle have occurred due to the use of low-quality fuel (contaminated fuel or unsuitable for the season);
- If breakdowns (defects in the running gear and steering gear) have arisen due to inattentive driving on rough roads or are associated with shock loads on vehicle parts;
- If noise (rattle) is heard in the brake system of the vehicle;
- If there is external damage to the glass or body, in the lighting equipment;
- If parts and materials of short-term use wear out (oil, filters, light bulbs, fuses, suspension, etc.).
3. RETURN RESULTS
- 1.) Payment obligations are fulfilled within 30 days. This period for the client starts from the moment of returning the goods or request for a return, and for MS Holding SIA - from the moment they are received.
- 2.) Your credit card will be charged when you order items. The credit card will be credited upon the return of the goods. Possible losses associated with changes in the exchange rate, bank commissions are not compensated.
- 3.) For all questions, you can contact our service department by writing to the e-mail address: msholding@inbox.lv.